We stand behind and products, which is CIGA watch offers a warranty of 1 years from purchase. This warranty is for the original owner and is non-transferable. If you experience any issues due to defects in materials and workmanship, we’ll either repair or replace your watch. Your watch is meant to be taken in the water and used in daily life, so if your watch for some reason fails in the water during warranty period, you can reach out to us, and we’ll make it right - is critical that your crown is sealed during regular usage - if your crown is not sealed during water exposure, warranty will be voided.
It is truly important that you're happy with your CIGA watch experience -- if you run into issues, please feel free to reach out to us at Support@cigadesign.com
This warranty does not cover normal wear and tear, damage due to impact, batteries, loss or theft. It is critical that your screw down crown is always sealed when you enter water, as this will ensure that your watch is watertight. If it is found through testing that the screw down crown was left open during water exposure, warranty will be voided, though we will work with you to get your watch fixed or replaced for a fair fee. Regardless of your issues, don’t hesitate to reach out to our team with questions or concerns.
This warranty applies only to purchases directly from www.cigawatch.com or a CIGA watch Authorized Dealer to the original owner. If purchase order number is not available from the CIGA watch official website, then a proof of purchase will be required.